Naples Lamp Shop Lighting Showroom located in Naples, FL 34103.
Visit our lighting showroom to view our extensive supply of residential lighting products.
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239.262.1524
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STORE HOURS
Monday 9:30-5:30
Tuesday 9:30-5:30
Wednesday 9:30-5:30
Thursday 9:30-5:30
Friday 9:30-5:30
Saturday 9:30-5:00
Sunday Closed
Residential Lighting Products Shop for home accessories and home decor at our lighting showroom. Our showroom offers an extensive selection of indoor light fixtures. Browse our online lighting catalog for all your residential lighting products. Chandelier Image
Browse our online lighting catalog for all your residential lighting products.
Lighting Products by Naples Lamp Shop

Privacy Policies

ONLINE ORDERING

FREE SHIPPING for orders over $249.00. Items that cannot be shipped by UPS or FedEx package delivery may be subject to freight charges.
Naples Lamp Shop will charge your credit card in full via our secure server within 24 hours of the time of your purchase. Naples Lamp Shop reserves the right to cancel any orders containing any error, inaccuracy or omission; if your credit card has been charged for a purchase and your order is canceled, Naples Lamp Shop will directly issue credit to your credit card. For product returns, please see Naples Lamp Shop’s Return Policy. Naples Lamp Shop will only ship orders to the 48 continental states of the United States of America and Alaska & Hawaii (additional charges required for Alaska & Hawaii). We do not ship outside of the United States of America.



WARRANTIES

All products sold by Naples Lamp Shop are covered by the manufacturer’s warranty. If you have purchased a product from us and find it to be defective, please email Customer Support at napleslampshop@aol.com for assistance in processing your claim. We in no uncertain terms or conditions are liable for installation fees of any kind.



ONLINE PRODUCT IMAGES

Naples Lamp Shop displays images of products in ".jpg" and ".gif" format on or website; we employ the best imaging software in an effort to display products in the most accurate showing possible. We cannot guarantee that the depiction you see on your own computer monitor, matches the true color of the item; the display in part depends on the type and settings of your computer monitor.



SHIPPING LEAD TIMES

Naples Lamp Shop strives to provide its customers with the most accurate information on product availability. If your purchase or project is time sensitive, it is strongly suggested that you contact us at napleslampshop@aol.com.



DELIVERY

Non custom merchandise shipped from our manufacturers can take up to ten business days. Custom orders can take up to eight weeks or more. Please email us at napleslampshop@aol.com for a more accurate estimate of delivery time.



CANCELLATION POLICY

Orders cannot be cancelled if they have already shipped from the factory or are currently in production if a custom order.



DAMAGES/DEFECTS AND ERRORS

Kindly report any damages, defects or errors to received shipments, promptly, by email at napleslampshop@aol.com. You must provide us with your name, invoice number and description of defect. Naples Lamp Shop will issue a Return Goods Authorization number; we will then handle the pickup of product at no cost to the consumer and ship a replacement out. If, for any reason, the customer decides they do not want the item replaced, then a 25% restock fee will be deducted from the final refund.



RETURNS

All returns must first be approved by a Naples Lamp Shop representative. Products may then be returned within 14 days of receiving them. All non-approved returns are subject to refusal. Returns will not be accepted after 15 days of receipt of order.

A 25% restocking fee will be charged for the return of goods that are non-defective. Return shipping charges are the responsibility of the customer. Items must be returned in their original packaging with all packing materials and must be in sellable condition. Items that have been installed are not returnable. Shipping and Handling charges are non-refundable. Credit (minus the aforementioned deductions) will be issued upon full inspection of returned items by a Naples Lamp Shop representative. HOLD ONTO THE ORIGINAL BOXES AND PACKAGING.

The products must be brand new (never used or installed) and in perfect condition with all of the manufacturer’s packaging intact. Your original shipping and processing charges will not be refunded, if applicable.



EXCEPTIONS AND ITEMS NOT ELIGIBLE FOR RETURN

Unfortunately, under certain circumstances, there are some items that can be purchased that are not eligible for product return. These exceptions and items are as follows...

  • Items sold as Closeout Products.
  • Custom Products.
  • Made-to-Order Products (Any item that has been assembled, installed, modified or used in any way).
  • Items without prior Return Authorization.
  • Items received more than 15 days ago.
  • Any item without all original packaging.
  • Light bulbs, parts, glass, etc.

DO NOT return merchandise without prior authorization. Items that are returned without prior authorization are subject to an automatic 50% restocking fee or complete forfeiture of your refund.



The Information We Collect

This notice applies to all information collected or submitted on the Naples Lamp Shop website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name, Address, Email address, Phone number, Credit/Debit Card Information.



PRIVACY INFORMATION

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.



How You Can Access Or Correct Your Information

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.



CONTACT INFORMATION

Naples Lamp Shop
4010 Tamiami Trail N.
Naples, FL 34103
Ph# 239-262-5326
Email: napleslampshop@aol.com